There are several factors that influence how easily people find a public site entrance:

• The positioning of the directional signs at the site entrances and exits
• If visitors have been there previously and understand the layout
• The level of illumination on the signs at the entrances and exits
• The number of vehicles and visitors entering and exiting the site, especially ambulances at healthcare facilities – these will draw attention to the designated entrances
• The number of entrances to choose from

Signage in this area should be obvious on directing vehicles and taxes which route to take. Directional signs help people to find the place where they need to be for pick-ups and drop-offs. In these area’s, more signs may be needed for those with disabilities. 

Directional

The main entrance is not just a door to go in, but much more than that. As it is the main entrance in the healthcare facility, the signs must be compelling and easy to locate. In this case, the directional signs help to find the route to the main entrance, and, after that, which area is suitable for who.

External Directional Signs

The entrance points of a healthcare facility should be identified from all major transport and circulation modes.

Boundaries between public and private areas should be well marked or implied and clearly distinguished. Signage should be flexible, expandable, adaptable and easy to maintain. Signage should be consistent with other patient communications and support print, web, and electronic media. It is recommended that external directional signs have large letters on a contrasting background colour.

For long-lasting, weatherproof signs it is advised to use stainless steel. This makes them easier to maintain and allows visitors to be guided easily around central departments and any other main sections.

External Illuminated Signs

It is recommended that externally illuminated signs such as those used for the Building, Main Entry, Night Entry or Emergency Unit should have white letters on a contrasting background; signs for Emergency is commonly white lettering on a red background.

The Emergency Unit (as referred to in part B of these Guidelines) should have only “Emergency” on the external sign for simplicity.

Road Markings

At all main entrances, the signage needs to direct visitors properly in regard to the parking facilities. Many people heading to these sites will be staying a long time and therefore need to know their way around the area. Road markings such as arrows or symbols etc should be generally white in colour to stand out at all times. Accessible zones are in blue and restricted zones in yellow unless otherwise directed by a local authority, guidelines or standards.

Again the directional signs should be placed first. Visitors will be aware of the routes to different departments, elevators, café etc. In this area, signage should include braille lettering for the visually impaired.